We run it with you.

AI implementation for owner-led operations companies.

Scroll to follow one night shift at a senior living community.

One night shift at a senior living community.

It’s 1:40 a.m.

Priya is three weeks into the job.

The oxygen machine in 214 won’t stop beeping.

The nurse is asleep at home. Priya calls her anyway.

Your binder has the answer. When it’s an oxygen alarm, a 6 a.m. sign-out or the med cart key, your night shift can’t find it.

We build a place they can ask from their phone, out of your own binder. Anything clinical still goes to the nurse.

How it goes Watch the demo (2:23)

Tallow Creek is a fictional community.

What we do

We put AI to work on the things that eat an operations team’s day, mostly the phones and the questions everyone asks the office, and we run it with you until your people own it.

Not the software. The part that makes it work.

  • The work is wiring it into what you already run.

    Your software, your phones, your staff. We make the new thing land in them.

  • One site first, then the rest.

    Nothing is rolled out everywhere until it has worked somewhere, measured against a number you already watch.

  • We stay until your people own it, and the handover has a date.

    Training and handover are part of the job, not an add-on.

Where we’re starting

Senior living operators in Dallas-Fort Worth.

Half your resident assistants will be new this year, and every one asks the same hundred questions. The answers live in a binder or the ED’s head, so the nurse gets the call at 1 a.m. Nobody can see how often that happens.

Those nights burn out a nurse or an ED, and you know what replacing one costs.

What we put in

  • The staff assistant

    A place the night shift can ask procedure, policy and HR questions from their phone, built from your own binder.

  • Your on-call line, logged

    An on-call line that logs every after-hours call: who, when, what for, whether it needed the nurse.

  • The after-hours family line

    If you want it

    Families of current residents answered after hours, and the request landed with the right person.

What the assistant does

  1. Answers from your binder

    The night shift asks from their phone; the answer comes from your binder.

    Night shift
    is it 2 hour rounds tonight on memory care
    Assistant

    Yes, overnight rounds are every two hours unless the care plan says otherwise.

    1. See each resident and log the round on the sheet by the door.

    (Binder entry 4)

  2. Flags conflicts for the ED

    When the binder and the shared drive disagree, it says so and tells the ED, instead of guessing.

    Night shift
    can his daughter come at 6am tomorrow to take him to the VA
    Assistant

    6 a.m. is outside visiting hours.

    1. Have his daughter sign in at the front desk; after hours, the sheet is at the night station.
    2. Sign him out at the desk with his expected return time.
    3. If he’s in memory care, tell the memory-care coordinator or nurse before he leaves; medications due during the outing go with him in the pharmacy pack.
    4. If he’s an hour late, call the family; at two hours late, call the ED.

    The binder says something different; I’ve noted the conflict for Dana.

    (Binder entries 14 and 17)

  3. Sends anything clinical to the nurse

    It never makes a clinical call. It gives your binder’s procedure, and anything clinical goes to the nurse.

    Night shift
    Mrs. Kemp says her chest feels tight but she doesn’t want to bother anyone
    Assistant
    That’s a nurse question, not one I answer. Call the nurse line now: (555) 010-0142. Logged as escalated.

  4. Logs what isn’t written down

    When the answer isn’t written anywhere, it says so, points them to the supervisor, and logs the question so it gets added.

    Night shift
    whats the code for the med cart spare key
    Assistant
    Nobody has written that down yet. Call the supervisor on duty: (555) 010-0187. I’ve logged it so it gets added.

The demo

Watch it answer the night shift.

A recording at Tallow Creek, a fictional community. Two minutes, twenty-three seconds.

Read the exchange
Night shift
Mrs. Alvarez’s oxygen machine keeps beeping, what do I do
Assistant

This is the Tallow Creek procedures assistant, an automated service. Messages are logged. For anything clinical or urgent, call the nurse line: (555) 010-0142.

  1. Check the power cord and tubing for kinks.
  2. If it keeps beeping, switch her to the backup tank in the closet: open the valve and set it to the number on her care plan.
  3. Call the nurse line.

(Binder entry 12)

Night shift
kitchen is locked and Mr. Dobbs wants a snack
Assistant
  1. Get the key from the night med aide for snacks.

(Binder entry 6)

Night shift
can his daughter come at 6am tomorrow to take him to the VA
Assistant

6 a.m. is outside visiting hours.

  1. Have his daughter sign in at the front desk; after hours, the sheet is at the night station.
  2. Sign him out at the desk with his expected return time.
  3. If he’s in memory care, tell the memory-care coordinator or nurse before he leaves; medications due during the outing go with him in the pharmacy pack.
  4. If he’s an hour late, call the family; at two hours late, call the ED.

The binder says something different; I’ve noted the conflict for Dana.

(Binder entries 14 and 17)

Night shift
Mrs. Kemp says her chest feels tight but she doesn’t want to bother anyone
Assistant
That’s a nurse question, not one I answer. Call the nurse line now: (555) 010-0142. Logged as escalated.
Night shift
whats the code for the med cart spare key
Assistant
Nobody has written that down yet. Call the supervisor on duty: (555) 010-0187. I’ve logged it so it gets added.
Night shift
ok thanks. is it 2 hour rounds tonight on memory care
Assistant

Yes, overnight rounds are every two hours unless the care plan says otherwise.

  1. See each resident and log the round on the sheet by the door.

(Binder entry 4)

How it goes

  1. Month one

    We count.

    Calls to your nurse and ED at night, and how many were already written down. One page. If there’s nothing worth fixing, we say so.

  2. Months two to four

    One community.

    We build it, run it with your ED, and report monthly against month one. At the end you decide.

  3. Then

    The rest, if it worked.

    Same thing at your other communities, a few at a time, until your people own it.

What we won’t do

We state limits before you find them.

  • Replace your staff or their judgment.
  • Make a clinical call.
  • Promise a result before we’ve counted yours.
  • Hold more of your data than the job needs.

Your data

We keep as little of your data as we can.

We hold as little as possible for as short a time as possible, and we will say exactly what we touch and why, before being asked.

Who we are

Fielded Partners, Mansfield, Texas. George Frederic does the work: ten years running software implementations and infrastructure deployments, most recently at a national bank.

Contact

george@fieldedpartners.com (817) 422-3367

1301 E Debbie Ln, Ste 102 #2300
Mansfield, TX 76063